Merchant Services Sales Director
New York, NY –
Your career at B2B Soft starts here.
Merchant Services Sales Director
B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 18 years in business, we have built a best-in-class point of sale (POS) solution recognized by key carriers such as Boost Mobile/Dish, Altice, and Tracfone. Our unique solution allows clients to automate and manage their mission-critical business operations such as inventory management, commission reconciliation, and personnel management.
B2B Soft has loyal customers in over 2,500 companies with 10,000 storefronts in North America and continues to leverage a unique understanding of this niche market globally, via close engagement with the partner ecosystem. The Company’s teams at all levels of the organization work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it. The recent addition of the autonomous product suite coincides with the post-COVID-19 reality and enables telecom operators to conduct all aspects of their commerce via kiosks.
As part of its overall suite of services, B2BSoft also offers a payment services portfolio – a cohesive and seamless addition to the POS, fully integrated merchant services to allow retailers to take advantage of industry-leading tools, support, and hardware. B2Bsoft processes a very significant volume of secure payment transactions, including credit cards, direct debit, and disbursements.
The Merchant Services Sales Director will lead proactive client engagement, collaborate with multiple internal partners, and develop solutions to meet the strategic and complex needs of our clients.
About the job
We are looking for a Merchant Services Sales Director to join our team. This person will be responsible for the day-to-day management of the merchant sales team, with a goal to meet and exceed the set forth sales plan. This is a great opportunity for a driven team player that thrives in a collaborative, fast-paced environment. The ideal candidate will have at least 3 years of experience managing a merchant sales team. Partnering closely with a VP of Sales, this person will use their in-depth knowledge of the payments ecosystem, including transaction flow, merchant acquisition, hardware, integration value, and various rates/ pricing programs.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
What you’ll be doing
Identify additional opportunities for growth, and establish scalable processes to manage & grow merchant channel
Learn and understand all hardware, software, and reporting offered by B2Bsoft and effectively communicate this information to prospects, clients, and Account Executives
Create and maintain merchant services pipeline, summarized via weekly executive updates
Collaborate with the Partnerships and Sales teams to maximize revenue potential
Ensure professionalism of team members in communications and attendance of training sessions
Coordination of training and other sales enablement tactics to drive merchant deal flow
Increasing adoption of B2Bsoft’s entire suite of products
What you’ll bring to the table
3+ years managing a merchant sales team
5+ years of experience in the merchant/ISO industry
In-depth knowledge of the merchant/ISO ecosystem
Self-driven, strong communicator and networker, ability to form new relationships and influence clients.
Ability to identify new prospects, build pipelines and execute new sales.
Solicit and manage key partner relationships