New B2B Soft Repair Module and Innovative Integrations that Enhance the Customer Experience and Streamline Business Processes Featured at Mobile Retail and Wireless Repair Expo Zones
New York, NY – September 08, 2015 – B2B Soft, a leader in business-to-business software solutions specializing in retail management for the wireless/cellular retail industry, is pleased to announce that it will be exhibiting at CTIA Super Mobility 2015 at the Sands Expo and Convention Center in Las Vegas, Nevada, September 9-11, 2015.
B2B Soft will be featuring an array of end to end mobile solutions that improve efficiency and drive profitability for carriers and retailers at Booth #744 in the Mobile CE and Retail Zone of the event. B2B Soft will also be debuting its new B2B Soft Wireless Repair Software at the Wireless Repair Expo in Booth #775.
CTIA Super Mobility includes dozens of co-located industry shows that represent the newest mobile innovations for business, home, networks, retail, health, auto, media and money. More than 35,000 mobile professionals and executives and 1,100+ exhibitors are expected to converge on the powerhouse technology event to network and share leading-edge trends, discoveries and knowledge.
B2B Soft will be showcasing the most effective retail solutions available that give wireless carriers, dealers, and retail stores the greatest flexibility for achieving increased efficiency and greater profitability. Among them:
B2B Soft’s Wireless Standard Retail Management Platform—quick, efficient, and intuitive to use—it provides wireless retailers, vendors and carriers with 360 degree visibility into all facets of their business for maximum profitability. B2B Soft’s integrations with carriers and master dealers, billing and payment partners, inventory providers, and a variety of solutions partners lets dealers extend their range of services, speed store processes, and better engage customers for maximum efficiency and profitability.
B2B Soft’s Direct Carrier Integrations simplify activations and transactions for a much faster, seamless and overall better customer service experience. B2B Soft’s versatile mobilePOS frees sales agents to interact directly with customers on the sales floor, providing personalized attention and reducing wait times. B2B Soft’s Reporting module delivers access to powerful business intelligence, anywhere, anytime, on any device for in-depth insights and faster decision making. Wireless dealers can connect with customers through B2B Soft’s powerful Customer Connect Direct Marketing with real time marketing campaigns that increase brand awareness and drive customer acquisition and retention.
B2B Soft’s new Wireless Device Repair Services module gives clients the ability to manage all aspects of their wireless repair services across all of their locations. Stand alone or fully integrated with Wireless Standard’s point of sale, inventory, crm, payments and reporting modules, it improves visibility and increases store efficiency for assigning and tracking work orders, keeping customers informed and building relationships while driving revenue. Retailers can create or update existing repair orders, search and filter by status, priority and assignee, define repair conditions, manage parts and labor as well as manage a loaner device.
“B2B Soft and the Wireless Standard Retail Management Platform offers carriers and dealers the greatest flexibility and widest range of the most effective solutions available,” says Cary Alon, B2B Soft’s VP of Sales and Business Development. “From in-depth reporting, effective mobile marketing and wireless device repair services to innovative integrations with our extensive partner universe of carriers, inventory vendors, billing partners and bill payment providers, device warranty and finance partners, we’re providing the most comprehensive retail toolset for carriers and dealers to achieve maximum efficiency and profitability while creating the best customer experience possible.”
About B2B Soft
B2B Soft develops innovative software solutions for wireless and general retail markets and provides consulting services that enable growth and drive business success. With over a decade of proven experience in wireless retail, B2B Soft is a leader in building enterprise point of sale solutions that improve management and operational processes while helping companies engage their customers by providing a superior customer experience.
B2B Soft’s business management services include mobile POS, Real-time Web Reporting and Activation, Real-time Business Intelligence Analysis, Inventory Control, POS Transaction Processing, CRM (Marketing & Customer Service), Kiosk and Lobby Management, Employee Management, Mobile Marketing, Wireless Repair and Commission Reconciliation. Today, more than 7,500 wireless retailers rely on B2B Soft’s Wireless Standard Retail Management Platform to make the business of doing business simpler and more profitable. Visit www.b2bsoft.com.
About CTIA Super Mobility 2015
CTIA Super Mobility 2015 (ctiasupermobility2015.com) is the largest forum in the Western Hemisphere for the mobile innovations that power our connected life. More than 35,000 mobile professionals and executives and 1,100+ exhibitors from around the globe gather for this powerhouse technology event for its unrivaled networking opportunities and to share leading-edge trends, discoveries and knowledge. CTIA Super Mobility 2015 is held September 9, 10 & 11, 2015, at the Sands Expo and Convention Center in Las Vegas, USA.
CTIA–The Wireless Association® (www.ctia.org) represents the U.S. wireless communications industry. With members from wireless carriers and their suppliers to providers and manufacturers of wireless data services and products, the association brings together a dynamic group of companies that enable consumers to lead a 21st century connected life. CTIA members benefit from its vigorous advocacy at all levels of government for policies that foster the continued innovation, investment and economic impact of America’s competitive and world-leading mobile ecosystem. The association also coordinates the industry’s voluntary best practices and initiatives and convenes the industry’s leading wireless tradeshow. CTIA was founded in 1984 and is based in Washington, D.C.