Innovative Integrations Enhance the Customer Experience and Extend the Breadth of Business Processes and Reporting
New York, NY – Sept 9, 2014 – This week wireless carriers and retailers are finding innovative ways to heat up their sales by expanding the scope of their offerings, speeding store processes and extending the depth of the customer experience with B2B Soft’s mobile retail solutions. B2B Soft is featuring an array of end to end products that improve efficiency and drive profitability at Booth #452 at CTIA’s Super Mobility Week, North America’s largest and most influential mobile marketplace, September 9-11, 2014 in the Sands Expo and Center in Las Vegas, Nevada.
The Wireless Standard Retail Management Platform—quick, efficient, and intuitive to use—provides wireless retailers, vendors and carriers with 360 degree visibility into all facets of their business for maximum profitability. B2B Soft’s integrations with carriers and master dealers, billing and payment partners, inventory providers, and a variety of solutions partners lets dealers extend their range of services, speed store processes, and better engage customers for maximum efficiency and profitability.
B2B Soft’s direct carrier integrations simplify activations and transactions for a much faster, seamless and overall better customer service experience. B2B Soft’s versatile mobilePOS frees sales agents to interact directly with customers on the sales floor, reducing wait times and providing personalized attention. B2B Soft’s Enhanced Reporting module delivers access to powerful business intelligence, anywhere, anytime, on any device for in-depth insights and faster decision making. Wireless dealers can connect with customers through B2B Soft’s powerful Customer Connect Direct Marketing with real time marketing campaigns that increase brand awareness and drive customer acquisition and retention.
“We’re pleased that carriers and dealers turn to us first for innovative services and integrations that help them go further in-depth with customers on the sales floor for the ultimate customer experience, or drill deep into their store data for the most comprehensive financial and operational outlook possible,” says Gary Khabinski, B2B Soft’s CEO. “B2B Soft continues to give retailers the tools they need to be their best by giving their customers the best products and the best customer experience possible.”
About B2B Soft
B2B Soft develops innovative software solutions for wireless and general retail markets and provides consulting services that enable growth and drive business success. With over a decade of proven experience in wireless retail, B2B Soft is a leader in building enterprise point of sale solutions that improve management and operational processes while helping companies engage their customers by providing a superior customer experience.
B2B Soft’s business management services include mobile POS, Real-time Web Reporting and Activation, Real-time Business Intelligence Analysis, Inventory Control, POS Transaction Processing, CRM (Marketing & Customer Service), Kiosk and Lobby Management, Employee Management, and Commission Reconciliation. Today, more than 6,000 wireless retailers rely on B2B Soft’s Wireless Standard Retail Management Platform to make the business of doing business simpler and more profitable. Visit www.b2bsoft.com.
CTIA-The Wireless Association® is an international nonprofit membership organization that has represented the wireless communications industry since 1984. Membership in the association includes wireless carriers and their suppliers, as well as providers and manufacturers of wireless data services and products.
The association advocates on behalf of its members at all levels of government. CTIA also coordinates the industry’s voluntary efforts to provide consumers with a variety of choices and information regarding their wireless products and services. This includes the voluntary industry guidelines; programs that promote mobile device recycling and reusing; and wireless accessibility for people with disabilities.